Documentation

What is Laneful?

AI Platform
Communication Infrastructure

Laneful is building the next generation of communication infrastructure. We treat messaging like traffic, using AI to monitor, optimize, and reroute communication across networks in real time.

AI-Powered Lanes

Intelligent message routing with automated optimization

Self-Improving Network

Observable, autonomous, and resilient

AI Platform
Communication Infrastructure

Overview

Think of the internet's messaging layer as a highway system. Most platforms simply deliver messages from one place to another. Laneful does something fundamentally different: we create dedicated message lanes, continuously monitored by intelligent agents.

These agents detect congestion, identify delivery problems, and automatically adjust routing. The result is a self-improving, intelligent network that keeps messages flowing efficiently and reliably.

Intelligent Message Lanes

This is the foundation of our platform—communication that is observable, autonomous, and resilient. These intelligent message paths are called lanes, and they are grouped into tracks that control how traffic is routed. Our first type of lane is email.

Email Lane: Our First Intelligent Lane

Our first implementation focuses on email, where deliverability, security, and cost-effectiveness are critical but underserved. We've built a system that treats email as live traffic—modeling delivery through lanes and tracks, optimizing flows with automation, and using AI to dynamically adjust behavior.

Types of Email Lanes

A lane is a distinct delivery path. In the email lane, there are two options:

Relay Lanes

Send using your existing provider (such as Gmail or another SMTP service). Laneful handles bounces, unsubscribes, spam complaints, click and open tracking, and DMARC compliance—similar to any top-tier ESP.

IP Lanes

Come with a dedicated IP and support up to 20 concurrent connections to inbox providers. These are optimized for high-volume delivery and sender reputation isolation.

How Message Delivery Works

IP lanes take priority. Messages are distributed across healthy IP lanes based on availability and feedback.
Automatic warmup. New lanes start with sending limits and gradually increase throughput based on engagement and bounce signals. The agent handles this automatically.
Failover to relay lanes. If IP lanes reach limits or receive negative feedback, traffic shifts to relay lanes.
Queueing. If all lanes are at capacity, messages are queued and retried later.

Deliverability

Many developers assume that using a reputable ESP guarantees high deliverability. In reality, ISPs like Gmail isolate sender reputation based on IP address. Most ESPs offer either shared pools of IPs (cheaper but riskier) or dedicated IPs (more expensive but isolated).

There is no automated, real-time way to identify and fix deliverability issues with traditional ESPs. Most rely on human consultants or third-party tools. Deliverability problems are usually linked to spam complaints, lack of engagement, ISP rejections, or high bounce rates.

Laneful's Solution

Laneful solves this by continuously analyzing traffic through a built-in agent. This agent identifies patterns, alerts users when deliverability risk increases, and offers suggestions based on real-time data. It replaces reactive guesswork with proactive insight.

Latency Awareness

Email delivery is often treated as uniform, but different types of traffic have very different timing requirements:

Transactional Emails

Such as password resets or verification codes. These are triggered by user actions and must arrive immediately.

Broadcast Emails

Such as newsletters or promotions. These are initiated by the sender and can be delayed without user frustration.

Combining these message types on the same IP address introduces risk. High volumes of broadcast emails can delay transactional messages. ISPs also impose hard limits on IPs, including maximum concurrent connections and messages per connection.

Laneful tracks how long lanes are full and uses the agent to suggest adding capacity or adjusting message priorities. This lets customers scale efficiently, based on usage rather than guesswork.

AI-Powered Warmup

ISPs impose volume limits on new IP addresses to prevent spam. To build trust, senders must gradually increase email volume—known as IP warming.

Most ESPs follow fixed warmup schedules that ignore real-time signals. This results in missed opportunities or premature throttling. Managing warmup manually requires constant monitoring and expertise.

Intelligent Warmup Process

Laneful's agent continuously analyzes bounce patterns, engagement, and ISP responses. It adjusts warmup pacing automatically. If a lane hits a soft cap, the system uses the next available warmup lane—ensuring consistent delivery without manual intervention.

Security

Secure Authentication with Passkeys

Credential-based phishing is one of the most common attacks against email platforms. Laneful replaces passwords with passkeys, a secure login method based on device-level authentication (such as fingerprint or face ID). Passkeys eliminate password reuse and phishing risk while making login seamless.

Per-Key IP Restrictions

API keys can be limited to specific IP addresses or CIDR blocks. Unlike account-wide restrictions offered by some ESPs, Laneful provides per-key IP allowlisting. This allows precise access control across environments, teams, and services—critical for real-world deployments and compliance.

HTTPS for Tracking and Branding

All tracking, unsubscribe, and redirect URLs are served over HTTPS using your own custom domain. SSL certificates are automatically issued and renewed, with no CDN or reverse proxy setup required.

Built-in DMARC Support

DMARC helps prevent domain spoofing and phishing by enforcing email authentication policies. Laneful includes built-in DMARC reporting and monitoring. Our agent interprets aggregate reports and offers step-by-step guidance to help you transition from a relaxed p=none policy to full enforcement without disrupting legitimate mail.

AI Agent

Laneful includes an AI agent that helps monitor and resolve deliverability issues. It is part of the platform and works behind the scenes, surfacing insights when needed and responding to your questions when asked.

Agent Capabilities

• Detects and explains deliverability issues such as bounces, low engagement, and ISP rejections.
• Recommends configuration changes, warmup adjustments, and lane expansions.
• Guides users through DMARC adoption and policy transitions.
• Responds to questions via the dashboard or API and provides real-time feedback based on observed traffic.

What's Next

Email is just the beginning. Laneful's architecture is designed to support other types of communication with the same lane and track model and intelligent monitoring.

We're actively exploring future lanes and would love your feedback. Let us know which messaging channels matter most to you.