Documentation

Sending Limits & Retry Policy

Important
Rate Limits

Understand ESP rate limits during relay lane migration, IP lane warmup limits, and Laneful's retry policies.

Provider Limits Apply

All email providers have rate limits

3-Day Retry Policy

Automatic retry for failed deliveries

Important
Rate Limits

Overview

During relay lane migration, your existing ESP's rate limits govern throughput. During IP lane warmup, sending volume increases gradually over 2-6 weeks. Laneful automatically handles retries and queueing throughout both phases.

How Laneful Handles Limits

Automatic Queueing: When a provider hits its limit, Laneful queues your emails and sends them as capacity becomes available.

Smart Retry: If any SMTP relay rejects messages due to rate limits or temporary errors, Laneful retries delivery for up to 3 days.

Failover: In tracks with multiple lanes, traffic automatically shifts to available lanes when others reach capacity.

Provider-Specific Limits

Each email provider has different limits. Here's what you need to know:

Relay Lane ESP Limits (Migration Period)

Relay lanes are free and route through your existing ESP during IP warmup. The ESP you are migrating away from governs throughput until migration is complete. Relay lanes are removed once your IP lanes are fully warmed.

Common ESP Rate Limits

  • SendGrid: Varies by plan (40K+ emails/month on paid plans)
  • Mailgun: Varies by plan
  • AWS SES: Sandbox: 200/day; Production: scales with reputation

Laneful's Handling

  • • Queues email when ESP limit is hit
  • • 3-day retry policy for failed sends
  • • Progressively shifts traffic to IP lanes as they warm

AWS SES Limits

Sandbox Mode

  • • 200 emails per 24 hours
  • • 1 email per second
  • • Only verified emails
  • • Must request production access

Production Mode

  • • Starts at 200 emails/day
  • • Automatically increases with good reputation
  • • Can reach millions per day
  • • Very cost-effective at scale

IP Lane Limits

New IP Addresses: Start with low limits (50-100 emails/day) and gradually increase based on reputation signals. Laneful's AI handles this automatically.

Warmed IP Addresses: Can handle millions of emails per month with up to 20 concurrent connections to ISPs.

ISP-Specific Limits: Each ISP (Gmail, Outlook, Yahoo) has different acceptance rates and connection limits.

Laneful's Retry Policy

When emails can't be delivered immediately, Laneful automatically retries using an intelligent backoff strategy.

How Retries Work

1

Initial Attempt

Email is sent to the provider's SMTP server immediately.

2

Rejection/Error

Provider rejects due to rate limits, temporary errors, or quota exceeded.

3

Intelligent Retry

Laneful queues the email and retries with exponential backoff for up to 3 days.

Retry Schedule

First retry: 5 minutes
Second retry: 15 minutes
Third retry: 1 hour
Subsequent retries: Every 4 hours
Maximum duration: 72 hours (3 days)

What Triggers Retries

• Rate limit exceeded (429 errors)
• Temporary server errors (5xx codes)
• Connection timeouts
• Quota exceeded responses
• Temporary DNS failures

Permanent Failures (No Retry)

Some errors are permanent and won't be retried:

• Invalid email addresses
• Domain doesn't exist
• Mailbox full (in most cases)
• Authentication failures
• Policy violations
• Blacklisted sender

Planning Your Email Volume

Use these guidelines to plan your email sending and avoid delays:

IP Lane Warmup Timeline

Weeks 1-2: Low volume — new IP addresses start at 50-100 emails/day and build reputation gradually.

Weeks 3-4: Volume scales as ISPs confirm positive reputation signals. Relay lane handles overflow.

Weeks 5-6: IP lanes reach full capacity. Relay lane is removed. All traffic flows through your dedicated IPs.

Campaign Timing Strategies

Spread Throughout Day

  • • Avoid hitting daily limits quickly
  • • Better for provider reputation
  • • Allows for urgent emails later

Schedule Large Campaigns

  • • Split large lists across multiple days
  • • Use Laneful's scheduling features
  • • Monitor delivery rates and adjust

Monitoring & Alerts

Laneful provides tools to monitor your sending limits and delivery status:

Dashboard Metrics

• Real-time sending rates
• Queue depth and wait times
• Provider-specific limits and usage
• Retry attempts and success rates
• Failed delivery reasons

Automatic Alerts

• Rate limit warnings
• High queue depth alerts
• Provider authentication failures
• Unusual bounce rate spikes
• Delivery delays beyond thresholds

AI Agent Insights

Laneful's AI agent continuously monitors your sending patterns and provides proactive recommendations:

• Suggests optimal sending times
• Recommends lane upgrades when limits are consistently hit
• Identifies patterns that might affect deliverability
• Provides early warnings about potential issues

Best Practices

Follow these practices to optimize your email delivery within provider limits:

✓ Do

  • • Monitor your sending patterns and adjust campaigns
  • • Use scheduling to spread large campaigns over time
  • • Set up alerts for rate limit warnings
  • • Test with small volumes before scaling up
  • • Keep track of daily/monthly usage across all channels
  • • Plan for growth with appropriate lane types

✗ Don't

  • • Send all emails at once without considering limits
  • • Ignore rate limit warnings or queue buildups
  • • Assume provider limits won't affect your use case
  • • Mix high-priority transactional with bulk marketing
  • • Forget about limits when planning campaigns

Ready to Optimize Your Sending?

Understanding limits is just the first step. Learn how to configure your lanes and implement best practices for reliable email delivery.